GoodCharlie Blog

How to Find Out What Electricity Company You Are With

Written by Daryl Lawrence | Sep 27, 2022 3:40:30 PM

Although it might sound silly not to know who your electricity company is, it's much more common than you might think. Whether you've lived at the same place for decades, have simply forgotten, or signed up through a third-party supplier, keeping track of your utilities is surprisingly tricky in Texas. 

Part of the reason it's easy to forget your electricity company is the sheer number of retail electric providers. To date, there are more than 130 electricity companies in Texas, many of which have similar sounding names that can be confusing. Adding to that confusion is that companies are constantly getting bought out or merging with one another. 

Regardless of the reason, it's extremely important to find out what electricity company you are with so that you know if there's a better option out there. Luckily, there are several ways to do this, and this article will explore each of them. 

 

  1. Reasons People Forget Who Their Electricity Company is 
  2. Check Your Mail and Email 
  3. Check Your Banking or Credit Card Statements 
  4. Why It's Important to Know Who Your Electricity Company is 
  5. What to Do When You Find Out Who Your Electricity Company is
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Reasons People Forget Who Their Electricity Company is 

If you have misplaced or forgotten who your electricity company is, there's no reason to feel ashamed or irresponsible. There are plenty of reasons why this can happen, and each makes a lot of sense. Between work, hanging out with friends and family, and caring for your pets, there are many things that are more important than keeping track of your REP. Here are some of the main reasons that people forget who their electricity company is. 

 

  • You move to a new home or location, your utility company's information gets lost in the shuffle. 
  • You previously rented a home or apartment and never had to keep track of who your electricity provider was. 
  • Your electricity company changed its name or was bought out by another company that failed to notify you of the change. 
  • You own a rental property where your tenant was allowed to choose their own electricity company. 
  • You're the sub-leaser of a home and don't get to pick your electricity company but have to pay the bill. 
  • You've lived at the same location for a long time and have simply forgotten who your REP is. 

 

If you've misplaced the name of your electricity company for these or another reason, there are several ways to track down the name. 

Check Your Mail and Email 

Thanks to modern technology and the drive to go paperless, most electricity companies in Texas handle their business via the internet. If you do most of your banking and billing online, here's what you should do. 

 

  1. Check your inbox, trash, spam, and junk folders for any invoices or emails from a utility company. 
  2. Electricity bills are sent on a monthly basis, so somewhere within the last 30 days of your emails, there should be something from your electricity company. 
  3. Be thorough and take your time because you'll have to check each email's name and info in the last month. 
  4. You can follow the same procedure if you handle your billing through the mail. Check each piece of mail from the last month until you find the one with the name of your electricity company at the top. 
  5. If you think you've found your company, give them a call or send an email to confirm your suspicions. 
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Check Your Banking or Credit Card Statements 

The next thing you can do is look at where your money has gone in the last month until you find the name of your electricity company. 

 

  1. If you do online banking, log into your bank account and check all of your transactions from the last 30 days. 
  2. Your transactions will be marked as either Payments or Credits on your banking page. 
  3. You can follow the same procedure if you handle all your payments through a credit card. 
  4. Log into your credit card account and check each payment from the last 30 days.
  5. Once you find the name of your suspected company, give them a call or send them an email to confirm. 
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Why It's Important to Know Who Your Electricity Company is 

If you don't remember who your electricity company is, there's a very good chance that you also don't know what your rate or plan details are either. If you don’t have that information, there’s no way that you can know if you have the best electricity plan for your needs. You see, there are more than 130 retail electric providers in Texas offering hundreds of plans. 

Because Texas has deregulated electricity, you have the power to choose your own electricity company. Having the power to choose gives you the opportunity to be selective and careful with your electricity company and plan. You can shop around until you find the best option with the best rates for your needs. However, you can only do that if you know who your electricity company is, what you’re paying, and the terms of your plan. 

What to Do When You Find Out Who Your Electricity Company is 

Once you find out who your electricity company is and that you’re likely overpaying, contact us at GoodCharlie Energy. GoodCharlie is a retail electric provider that cares as much about your pets as we do about you. Our goal is to provide you with the best and most affordable electricity rate possible, all while making sure that the dogs and cats of Texas are being taken care of. 

To prove that we care about your pet as much as we do about you, here’s a list of our rewards and benefits. 

 

  • 24/7 emergency access to veterinarians via online video chats and calls. 
  • A $750 pet emergency fund without the hassle of insurance companies, claims, or deductibles. 
  • We round up all of your electricity bills and send the proceeds to one of our rescue shelter partners. Don’t worry. The roundup charge comes at our expense and not at your own. 

 

In addition to great benefits and quality fixed-rate electricity plans, we will make the switch as easy as possible. When you contact us at GoodCharlie Energy, you can switch to one of our electricity plans within 60 seconds, regardless of who your old provider is. We’ll even provide any help and assistance along the way, courtesy of our top-notch customer service representatives.