Free pet care with every GoodCharlie electricity plan
Free $750 Emergency Fund: your safety net for pet emergencies
Focus on your pet's health and not the cost of care. Get up to $750 paid directly to your ER veterinary provider for a life-threatening pet event.
- No copay, co-insurance, or deductible
- Works at any vet in the U.S.
- Up to 5 pets covered (dogs and cats)
- No claims process
How the Emergency Fund works
Video call a GoodCharlie vet
Confirm a pet emergency and get an answer in minutes, not hours.
Get your pet treated
Seek ER care at any vet hospital within 4 hours of confirming your emergency.
We pay the bill
Call us, and we'll pay the vet directly up to $750—it's that simple.
What's covered
GoodCharlie covers conditions and events that result in life-threatening pet emergencies requiring immediate veterinary attention.
Examples of what's covered
- Toxic ingestion
- Choking or difficulty breathing
- Severe blockages or bloat requiring emergency surgery
- Internal and external injuries that are life-threatening
- Pre-existing conditions, like diabetic seizures
Examples of what's not covered
- Pregnancy or birth-related issues
- Broken bones or injuries that are not life-threatening
- Regular check-ups, wellness visits, vaccines
- Routine procedures, like deworming
- Scheduled surgeries
Free 24/7 Video Vet: speak with a vet anytime, anywhere
Whether you have a general question or an emergency event, message or video call a licensed vet within seconds to get the expert advice you need.
Hi Dr. Paul, Atticus ate my toddler's sock. Is he going to be alright? What should I do?
12:14 PM
I'm sorry to hear that. The good news is, since he's such a large dog, he should be able to pass it with no problem. If he doesn't pass it within 3 days, you'll need to get him an in-person exam.
12:14 PM
Compare our Pet Perks with the big dogs
| GoodCharlie vs. other vets | GoodCharlie | OTHER VETS |
|---|---|---|
| Televet services | Free | None |
| Average time to see a vet | Seconds | Hours |
| Average price per visit/exam | Free | $125 |
| Messaging and video calls | Free and unlimited | None |
| Emergency coverage | $750 | $0 |
| Supports rescues for you | Monthly | None |
Thousands saved in ER vet bills
Pet parents are able to care for their pets better with GoodCharlie's free Pet Perks
Peaches' $351 ER bill paid in full
Peaches' pawrents noticed she wasn't acting right. She was walking funny and had a hard and rigid abdomen, which pained her when pressed. She had stopped eating and had no bowel movements. After confirming the emergency with a GoodCharlie vet and getting to the ER vet ASAP, her $351 ER vet bill was completely covered so focus could be on her recovery, and not the unexpected expense.
Oliver's $304 ER bill paid in full
Oliver swallowed an entire chicken nugget whole that his human brother dropped. He started vomiting and couldn't keep his dog food down, but the nugget never appeared… it was stuck in his throat and required urgent removal, as he was in pain and gagging. Once his ER vet visit was complete, his $304 vet bill was taken care of.
Lynx's $750 ER bill paid in full
Lynx ingested some nerf gun bullets and was throwing up for hours. He stopped eating and drinking completely. Because the bullets were large relative to his small cat body, there was no way he could regurgitate or pass them. Emergency surgery was needed, and the full $750 Emergency Fund was paid to his ER vet bill.
Bear's $711 ER bill paid in full
Bear got a cut on the top of his nose, which was bleeding profusely. Even though the cut itself was small, because the nose is very vascular, it was leading to significant blood loss, which required immediate ER vet attention. Once treated, Bear's $711 ER vet bill was covered by the Emergency Fund.
Frequently asked questions
To view our full list of frequently asked questions, please visit our FAQs.